E-List Questions

The Eligibility List (E-List) is a list of families who are requesting subsidized childcare, and who meet the eligibility requirements set by the California Department of Education (CDE) and/or the California Department of Social Services (DSS).

The E-List application will ask for information on your need for childcare, your household income, and your family size. This information is used to determine eligibility and will then be ranked and saved on the E-List for subsidized childcare. 

This screens for eligibility only! It does not mean you will receive services.

Being on the Eligibility List does not guarantee your child will be enrolled in our program.

Unfortunately, we cannot tell you in advance when a vacancy will occur or how long you may be on the E-List. This is because of several factors:

• Funding is limited and openings in programs occur infrequently.
• Your place on the E-List changes as family information changes and other families are added or deleted from the list. This is not a first-come, first-served eligibility list.
• Being called for services depends on where openings occur and for what type of program. For instance, your 3-year-old will not be called for a toddler opening. Vacancies are filled with children of similar age.
• Some families have a higher priority than others. For instance, a family with a lower household income may be called before you; or a family with a child already in a enrolled will be called first if a slot becomes available for a sibling.

When a space becomes available that fits your needs, you will be contacted using the information you provided when you registered for the Eligibility List. Programs need to fill spaces quickly, so it is important to respond promptly; we will move on to the next application if no response is received after 3 days. At the time you are contacted you will be asked to verify your information. 

An appointment to enroll your child will be set up. At the time of the appointment with the agency or center, you must bring in documents to verify your family size, income, work situation, etc. A list will be provided to you. You're enrollment is not complete until you have completed all paperwork and your eligibility has been verified. Failure to provide requested documentation in a timely manner will result in an "ineligible" determination.  

Once everything has been verified and your family is found to be fully eligible for service you will be given a "start" date for your child's first day. The program supervisor will meet with you for orientation to the particular program and you and your child will meet the teacher share information about your child's needs. 

If your family situation changes, then immediately notify the program so we can update your E-List record. You should also call every 3 months to verify your status.

Changes that might affect your position on the list would include:

◆  increase or decrease in income,

◆  change of address or phone,

◆  change in the number of persons in the household,

◆  changes in work or school activities; or

◆  new child needing child care or your child care needs have changed.

You can update your information over the phone (925) 689-5151 or come by the office. You can also email Family Services @ Lillian.L@concordchildcare.org